Frequently Asked Questions
Yes, we sell only handmade rugs.
No, Moroccan handmade goods enter the United States and most EU countries duty-free.
The thickness of the pile varies depending on the style of the rug.
We take photos under temperature controlled daylight environment using high resolution professional camera and after that we do the post processing. Therefore, our photos are as close as possible to the original rugs. However, the photo colors are always depends on the type, quality and age of the screen one uses to view the rugs and this can affect how the photos and colors are displayed on your screen.
Only the price of the Rug.
We strongly advise you to contact a professional rug cleaner who knows how to properly clean your rug. Or you can visit our blog where we have some articles about how you can clean your rug.
No, unfortunately we do not ship to PO Box.
Average: 3 to 6 business days
All the rugs are 100% washed and clean. No need for any cleaning for at-least 3 to 5 years unless any accident happens with the rug.